FAQ’s

I want an optic cut – but I don’t see my Slide, will you add it?

It depends – We want to offer optic cuts for every single slide that we can:

We will be adding additional slide models to the site as quickly as possible, as there are many that we already have setups for.
There are some that require additional research and hands on – If you want to help with this, check out the “Misc Optic Cuts” Section!
Some require additional things like custom optic plates, or need aftermarket internals. We will likely never develop programs to cut slides for other companies adapter plates (aside from Trijicon 1911 RMR adapter plate – which we have done already) There is a possibility that we develop our own optic plate for certain slides – but there needs to be a very high demand for this to take place.

Will you offer Side Serrations?

Yes – we currently have numerous programs for serrations, and we will be adding them as soon as we can.

How do I ship to Slide Cutter?

*DO NOT send your frame to us* – Upon completion of your online order, you will receive an email with our shipping address and instructions. Package your slide well, include a copy of your work order / email, or a handwritten legible note with your information and order number. If you have an Optic and/or Iron Sights, send them as well and we will install them ($15 for irons sent to us). We recommend using Pirateship.com or Stamps.com as they are significantly less expensive than going directly to a UPS Store / USPS.

Can I drop my slide off to you?

No, we do not have a receptionist or an in-person point of sale system, every transaction is handled exclusively through the website.

Will you install my Optic and Iron Sights if I send them to you?

Yes, we always install optics for free. If your purchase Iron Sights from us, we also install them for free. Iron sights that are sent to us are a $15 install charge. If you are sending us Irons, check the associated box during your optic cut order build process.

Do I need to clean my slide?

Yes Please – Clean and Dry – We don’t put dirty / oily slides in our machines as it will contaminate the coolant used in the machining process. Slides should be clear of carbon, debris, and lubricants. If your slide requires cleaning when it arrives, there will be a $20 cleaning surcharge.

Do I need to fully disassemble my slide?

No, but it would be sincerely appreciated. The less time we spend taking slides apart, the more time we can spend cranking out optic cuts, which will allow us to keep our prices, and our turnaround times, the same. Feel free to disassemble to your comfort level.

What about the Glock Channel Liner?

We will remove this, don’t worry about getting it out.

Will you reassemble my slide?

Yes, we will reassemble your slide with whatever parts that are shipped with it.

Will I get my old parts back?

Yes, Anything that arrives here will ship back to you with your completed order

Will my existing finish be disrupted?

Unlikely, however we are not responsible of blemishes that may occur on pre-cerakoted finishes. Proceed at your own risk.

What is the difference between a Precision Fit and a Universal Cut?

Head over to our Blog, there is a detailed article that explains everything -> Blog

What are the threads of the screw holes on the optic cut?

RMR footprints are 6-32
RMSc and RMRcc footprints are M3 x 0.5
Deltapoint Pro footprints are M4 x 0.7
** If different, you will be informed by a notice inside your return shipment

My dog ate my paycheck, Can I cancel my order?

Of course! If nothing has been processed, we will cancel your the order with no fees. If parts are already in transit, or if time and effort is required to facilitate returning items or restocking products, there will be a 10% surcharge / restocking fee.

I have an issue with my order / product / service

Refunds and Returns

Go here to read out Refund & Return Policy -> Refund and Returns Policy

Coatings:

QPQ Black Nitride Coating is included with our Optic Cut service at no additional cost. If you want your slide to be Black and look “Factory”, this is our recommendation. It is the same coating that is on the majority of AR15 BCG’s. This is completed by an industry partner, which is one of the top Nitride companies in the United States. They are ISO 9001 certified and have been operational for decades.
DLC Black or, Diamond-Like Carbon (DLC) Coating delivers exceptional surface performance—combining extreme hardness, ultra-low friction, and outstanding resistance to wear and corrosion. This service is performed by a premier, internationally recognized provider with more than 65 years of engineering expertise and over 40 years dedicated specifically to advanced coating technologies.
PVD; TiN, AlTiN, AlCrN, TiAlCN, and ZrN coatings are a high-performance surface treatment that bonds ultra-thin, durable material layers directly to metal substrates in a vacuum environment. It significantly increases surface hardness, wear resistance, and corrosion protection while also improving lubricity and reducing friction. This service is provided by the same company as DLC. (We will be adding this option to the site very soon)
Cerakote is optional and comes with an additional fee. Your entire slide will be Cerakoted. Custom colors may be available upon request.
Bluing is nothing special. This is a liquid surface application that anyone could do at home. Bluing is unnecessary, and often not possible to apply, on slides made from stainless steel due to their metallurgical properties. We only blue non-stainless slides.

Rear Iron Sight Re-Location:

Certain Optic Footprint / Slide combinations (Like the Deltapoint Pro on a Glock 19/17) require the absorption of the factory rear dovetail. In this case, you have the option to have a new dovetail machined in front of the factory sight. We machine Glock-Style dovetails and have cross-brand sight pairs for these situations for select makes and models. Outside of this necessity, we do not encourage the service. The idea behind this being done is so you don’t run the ‘risk’ of losing your red dot behind your rear sight. If you are concerned with losing your red dot at the absolute base of your optic window, behind one of the 0.105″ ears of your rear sight, then relocating the rear sight is for you. Rear sight relocation is a $40 charge.

Shipping back to you:

We ship exclusively with UPS. In checkout, you are welcome to purchase shipping insurance – we recommend that you do, as we are not responsible for packages once they leave our hands. If you do insure your package and it is lost or stolen, you will need to file a claim with UPS as we have no control over shipments once they leave our possession.

Turnaround Breakdown:

Days = Monday-Friday
Day 1 starts the day after we receive your slide.
+X number of days is the base 3 day turnaround + the X amount of days
Optic cut with blued / uncoated cut is a 3 day turnaround
Optic cut with Cerakote is +8 days
Optic cut with QPQ Black Nitride is +5 days
Optic cut with DLC Black is +8 days minimum
Optic cut with any PVD is +14 days minimum
***On occasion, Adding Iron Sights and/or an Optic may increase lead time by 3-5 days, based on product availability / stock on-hand.

Questions.. Comments..

Before reaching out to us, please refer to the other parts of this website for the information you may be looking for. If you do have a question that is not already answered on this site, please have patience with our response time.